A unique armed response service incorporating proactive patrolling that provides a safe and secure environment for all people in our community.
To provide 24 hour reputable security
To serve and protect without prejudice
To have the most technologically advanced central station
To install intruder detection systems that comply with S.A.I.D.S.A specifications
To employ a team that is trained to the highest standard, are driven by honesty, work with pride and constantly strive for perfection.
Would just like to say thank you for the great response when our alarm went off this morning. When my wife got back to house District Watch had three vehicles outside and had already got into the back yard to do a perimeter check. Gives one great peace of mind knowing we have you looking out for us. Must apologize for it being a false alarm the inter leading door to garage is sorted now and will not set off the alarm again unless opened with force. Well done and thank you. The Daglish clan.
I just want to say thank you to all the guys that were on patrol last night! U really made such a big effort u were so quick to respond! Hopefully we will catch the bad guy soon! So thankful for District watch! “Keep up the good work” – Kind regards Jackie and family!
I found a guy entering my patio area at 7h45 he had jumped into my back garden from my neighbor behind our property. I hit the panic button and he bailed over the neighbors wall again. After your call it only took seconds and your guys arrived to give chase. Much appreciation for the rapid response this morning in Plattekloof Rd, Plattekloof Glen. The courteous and professional service received from the watch commander has not gone unnoticed. Gratitude and respect
Dear Pierre and the amazing team at District Watch. I would like to thank you for the help we received today from your officer Brandon. My sister in law called me to say her gran had fallen and was locked in her flat with no way to unlock the door. Two minutes after I arrived Brandon was there. We tried to remove the window but that was not helping so we smashed the window. One of the family climbed through the window and opened the slam lock and the sliding door. Brandon went in and helped to lift the granny onto her bed. She was in some pain. Brandon called SA Paramedics who arrived to help us out. What made all on this even more special was that they weren't even clients of District Watch but they still went out of their way to help out a resident.Thank you so much to District Watch, Brandon and SA Paramedics who all helped us without the resident being a District Watch member.
Ana Moniz Wolmarans
Thank you guys for the call out this morning and taking care of my daughter and her baby. You guys are absolutely reliable and efficient, always been brilliant service
Dear All, I refer to to upgrade/installation of my alarm and would like to express my gratitude for a job so well executed by the team involved. Shane and the team arrived early yesterday morning and they must be commended for the way in which the upgrade / installation was performed – efficiently, neatly, professionally and well within the allocated time frame. Thank you – it was greatly appreciated. Kind regards, Sharon Terblanche
Hallo, District Watch se wagte is uitstekend. Oppad huis toe vanmiddag het ek verby n dubbelverdieping huis gery wat gebrand het. Verskeie voertuie van district watch.was baie vinnig op.die perseel.Hulle het dadelik die eienaar van.die huis bygestaan.Op die boonste.verdieping was n ou dame en n groot.hond vasgekeer. Hulle het altwee gered. William kan trots wees op.sy personeel
DISTRICT WATCH HIT A BIRDIE AGAINST CRIME: 25th May 2016Thank you for the donation for our fundraising event. The refreshments on the cold night was amazing. It is wonderful to see that there are people that show their appreciation towards the South African Police Service. Words cannot describe our gratefulness and appreciation.The purpose of the night golf event was as follow:To raise funds for the CPF and projects run by the station;To create partnerships between the relevant stakeholders;To promote active community participation in crime prevention initiatives through awareness and education.Thank you for your partnership towards our projects.May we always walk the path together and build a good relationship for the future. One again a heart-warming THANK YOU!!!!!! W/O Anél Botes, Bothasig SAPS
Thank you DW for your prompt response today! A guy was trying his luck trying to get in in broad daylight with my nanny and child inside. Your prompt response and dedication to finding him is deeply appreciated. I am grateful to all your staff knowing that my family are in safe hands with you a phone call away! Regards Leigh Johnson
Thank you to ROMEO 9 at 2pm today for showing me where the address was that I needed to go. I had not been in the area since 1980.The Response officer was friendly, stepped out of his vehicle when I waved him down.
Hi Mark. I just wanted to write your personal thank you. You really helped last night with locating and catching my fur baby after she was knock by a car. Without the help of District Watch guys, I don't think we would have been able to locate her so quickly. You guys were AWESOME!We will definitely recommend District Watch to anybody who asks.Have an awesome day. Kind Regards, Shauni Daniels
Good day,I would just like to thank your members for their excellent service today and team work with the apprehension of suspects with saps. We also appreciate the use of the board room to obtain statements from the complainant. Cooperation between saps and agencies such as yourself assist in combating and prevention of crime for which we are grateful.
All thanks to Response Officer, Antonie Swanepoel of District Watch. The wind kept setting off our one beam, Central Station, Amanda Kordom phoned within seconds and the next thing we saw flash lights of a torch in our backyard, there was R/O Antonie checking our area. You are amazing and your response time was incredible. Thank you Antonie, so proud to be with District Watch.
Good Morning Pierre, Have been meaning to send this mail for over a week now. I have recently changed over to District watch and want to thank your guys for being so helpful. When I asked my security company for my installation code they obviously accessed my system remotely. When I came home late that evening my alarm was not working at all. My son called District Watch and a gentleman came out to see if he could help me reset it. After much struggling he contacted your standby technician who was able to assist. The gentleman then asked the person patrolling our area to come and introduce himself and that he do extra patrols. Your men then did extra patrols until your technicians came to change over my system. I was most impressed at their willingness to go that extra mile. I trust that District Watch will continue to give this great service. Kind Regards, Ingrid Walker
Robert Van Niekerk
Thank you District Group for always providing amazing service. Your team is definitely levels above the rest. #happycustomer
Doreen Van Den Berg
Good day… I just want to thank you and comment you and your team for the quick response when I was stuck in my own bedroom (embarrassing) and you came to my rescue by jumping over the wall and kicked the bedroom door open (without even breaking it. I was really in panic of how I will go to work etc. Thank you very much.
A quick thank You to to Emile and Meno (forgive me if the spelling is wrong). Yesterday they installed a radio transmitter at home. It was done proffesionaly and in super speed – Pleasant and new what they were doing. Often these "Techie" guys don't get recognition for what happens behind the scenes in a less "glamorous" part of teamwork. Good Job !!!
Would like to thank District Watch for alerting me to the fact that I had forgotten to switch off my headlights. Would have had a flat battery this morning and a load of drama if it was not for your patroler waking me up at 23.30. Thank you very much. You guy rock.
Dear District Watch and team.Edgemead Neighbourhood Watch would like to thank you for being a part of our fundraiser In the 5 years of being a neighbourhood watch this was our first big fundraiser and we are glad to say that it was a huge success. We cannot thank you enough for your efforts, and especially for all your support. We have uploaded an album of photos onto our Facebook page if you wish to see how the day went https://www.facebook.com/media/set/?set=a.872049652912225.1073741828.233807013403162&type=3 As this is proposed to be an annual event from now on, we look forward to having again. A huge THANK YOU from ENW. Kind RegardsBianca SchwerinENW Fundraising Committee
Dear District watch,I would like to say a big thank you to Scheepers who called me last night in response to my alarm. He was extremely helpful and reassuring when I explained to him that I was on my own and I could not activate my alarm in my garage. He organised extra patrolling for the night and got the technical department to call me to sort out the problem first thing this morning.I truly appreciate his reassuring and professional manner in which he handled my situation. I was very anxious with not being able to set my alarm and he did not end the call until he knew I was okay and had a plan of action in case of an emergency.Thank you very much Scheepers and District Watch.From one very happy customer!
Hi there, Just a huge shout out to three of your staff as well as two members of PWP Neighbourhood Watch who came to my rescue last night when I discovered a huge dassie in my house. I did not know who else to call and so the first phone number I reached for was District Watch. Thank you to John, Darren and Johan from District Watch as well as Elaine and Riaan from PWP. As well as the operator who took my call and handled it with humour as well as concern.Many thanks,Karen Buttner
Thanks very much to Officer Van Rensburg who responded so quickly on Friday night when a crow bar gang broke in. Thankfully we were out when they crow barred the safety gate and front door and got in and helped themselves to our T V and my jewellery. You guys make us feel a lot safer!
Thanks so much guys for being here so quickly last night when the crowbar gang broke into our house – I just thank the Lord I was not home when they broke down our gate and front door and helped themselves to our property· It really scares me to think that they can do so much damage in such a short space of time!
Helga De Goede
Last week Thursday, 8 Oct 2015, my daughter and two of her friends where at the park directly opposite the friend’s home in Panorama. Two young men (neatly dressed) approached them demanding their money and phones. There were threats of being stabbed or shot if they do not co-operate. One girl was grabbed around the throat and one’s arm injured in their attempt to steal the goods. They ran away with the goods and one girl screamed for help! District Watch was on the scene within minutes obtaining descriptions of the perpetrators and assisting the girls in their state of trauma. Now the search began! All the ins and outs of what happened that day I do not know but what I do know is that – thanks to the speedy action of these brave men, Mark, Andries and Jaydon – the perpetrators were found, arrested, identified and eventually handed over to the police. Turns out one of these men were just out of jail for robbery. The stolen property was recovered and more importantly – the thieves were incarcerated! What a heroic success story. Thank you to District Watch and the great work you do. It makes me proud to be South African if I see the brave type of work, often maybe thankless, and duty you provide to our communities. Our girls would have been just another sad statistic of the crime in our country. Having you step in and step up – finding these criminals and having them brought to the authorities to be dealt with – all praise to you! Mark Horstman, Andries Mouton and Jaydon van Rensburg and others like you – we say thank you from the bottom of our hearts! Thankful Mother, Helga de Goede
I would like to commend District Watch once on again their speedy and amazing response. I got a phone call from my daughter who lives in a complex in Loevenstein at about 04h40 this morning in a total panic. They had been woken by a lady screaming and car alarms going off. She had no idea what was going on and tried to phone the police but could not get through to them. She then phoned me and I straight away gave her the number for District Watch. Within minutes of her phoning them they were at the complex gate phoning her asking her to let them in to the complex. Apparently a number of the cars in the complex had been broken into. Despite them not even being with District Watch they were there to help. District Watch once again you went out of your way. Thank You
Lee-Ann De Boer
A huge thank you to district watch and SAPS for responding so quickly to our call about people trying to break into our home during the early hours of this morning, thanks for an amazing job. The de Boer family
Mr Van Der Spuy
To Whom it May Concern All too often we are caught up in taking the time to complain. Well, today I want to take the time to compliment one of your staff, namely Tommy. He made such an impression on me that I promised myself I would take the time to bring this matter to your attention. Let me explain .. Although I am currently not a District Watch Client ( I am stuck in a contract with an alternate Armed response ) I received a knock on my door from Tommy your sales guy. I immediately explained to him that I was ( unhappily ) tied into a contract with another company. This did not deter him and upon elaborating on my current alarm problem, he politely assisted me with my frustrations. He then went on to give us a security assessment with regards to things we need to implement and look out for. I was shocked that he took the time, knowing that we were unable to contract with him, to assist us. It is clear that he is very passionate about his work and as an added bonus. Such a friendly and helpful representative of your company is difficult to forget ! I will certainly be calling on Tommy to assist me and sign a contract once this one is finished. Take a bow Tommy ! CheersJaco
Hi Pierre, I hope Juan Kruger has given you some feedback how they assisted my neighbour in Waggenaar street Friday afternoon.My neighbour and her sister was locked out of the house on Friday afternoon.Marietjie and sister went shopping to arrive after 15:00 doors closed we suggested to accommodate them while we work something out .In desperation I called your office speaking to Gishwin who referred me to Juan Kruger – I needed a person light weight, flexible to go through a space 750 mm x 500 mm one floor up – he must enter and make a dive roll. Both came through – I had to borrow a ladder to reach the second level – to go through and open front door.Kindly look at the photos associated and appreciate the good guys you have on board- In my time at Telkom all aboard to share what can be achieved – some guys run the extra mile..Many, many thanks again. Regards, Johan
Hi Guys, I have mentioned this before but would just like to say again. I run in Burgundy very early mornings quite often and this morning in particular there were two suspicious looking men walking just ahead of me. I was a bit weary but to make me feel even better one of your patrol vehicles (I think it may have been Romeo 8) kept stopping just ahead of me. I'm not sure if he was aware that I could use the extra security or that is their method of patrolling but I would sincerely like to convey my thanks. As soon as I had turned the corner, I only saw the vehicle once again. even if he wasn't watching out for me, his presence was made known and I am truly grateful. You are making a huge impact in our community, keep up the excellent work. Have a nice weekend, best regards Kim Boshoff
Selena Swanton Docking
I would hereby like to thank the gentleman from District Watch and Arman in the control room who went above and beyond last week Friday. My son lost his keys and set the alarm off by trying to put his arm through the window to do who knows what. I got the call from Arman in the control room to say the alarm has been activated and that he'd send someone around to see whats going on……….the usual procedure. They found my son outside and he explained to them that he had lost his keys. I called the school and asked if anybody had handed the keys in and thank goodness someone had done just that. I then called Arman back to ask if he could please send the gentleman around to my house again to tell my son that the keys are at his school's reception and that he can go and collect them there (I could not contact my son as his phone was in the house). The gentleman did one better and collected the keys himself from the school and gave them to my son to get into the house………I just want to say a BIG THANKYOU to everyone involved for going the EXTRA mile.smile emoticon
Hello District Watch, Just a big THANK YOU to your response team that went out to my house this afternoon – I Went into panic mode when my neighbor called to inform me that my garage door was open ( not sure if its my battery dying?) and that our 5 mnth old bull terrier was running about outside.My neighbor was too scared to touch our dog (which is totally harmless) so although she alerted me nothing more could be done. I got the call whilst I was in Blackheath and knew it would take too long to get there. Thank goodness for our trustworthy District watch team that calmly took my call and dispatched immediately. Because still in panic mode I called back soon after the first call as I could not wait to hear if the dog was ok and your lady operator calmly asked me to hold on whilst she gets in contact with the patrol car that responded. Although the officer was reluctant to touch the Dog he managed to get him back into the property and reclose our garage door and I was assured all was ok. I still proceeded to my home to check on things. I found the dog closed behind the gate in our back yard and the garage door closed. Please give a special thanks to the two operators that took my call and to the officer who stood off and did the rest. Many thank you' s! You are an awesome team! Aidan Bain
Dear Pierre / William, Having enjoyed the very loyal and respected services of District Watch and District Basset in respectively Welgelegen and in Oakwood, it saddens me to inform you that I will no longer be requiring your services as from 1 August 2015. I am moving at the beginning of August and the place where I'm moving has unfortunately appointed a dedicated security company for the whole complex, which makes it impossible for the owners to choose their own security company. As much as I would have loved to stay with the District Team, I unfortunately cannot do so. I have a meeting with the new owners somewhere in July and will recommend them strongly to sign up with you. However, I cannot give you any assurance that this will happen.Perhaps I cannot boast about being one of your first clients, but I have surely been engaged with you – also by means of Monte Vista Primary – for many moons. I have always enjoyed the best of service from both District Watch and District Bassett and I can assure you that I’m leaving you with the fondest memories. May you keep up the good work and always go from strength to strength.God bless! Louis Blom
My sincere thanks to Response Officers Theo and Andries for your amazing help and support in getting my husband to Panorama hospital in no time last night. Your Cool head and professionalism was outstanding.
Mr Du Plessis
Hi Gawie.Hoop dit gaan goed?Gawie, ons het gisteraand (Saterdag) ‘n brand gehad by die “laundry” in Richwood. Danksy die vinnige optrede van jul personeel wat die brandweer ontbied het toe hulle die sein ontvang het, was die brandweer gou op die toneel. Twee van jul personeel lede (Brian & Aden – as ek die name reg het) was op die toneel en het met hul vinnige en flink optrede die brand onder beheer gebring voordat die brandweer op die toneel was. As dit nie vir hulle was nie, kon die brand versprei het en baie erger skade berokken het. Ek is hulle innig dankbaar vir hul optrede – alles sonder voldoende beskermingsklere om hul te beskerm teen die vuur. Sal jy asseblief so gaaf wees en my dankbaarheid oordra aan hierdie helde van jul personeel? Nogmaals dankie aan ‘n uitmuntende dienslewering “beyond expectations”.
Hi William,I saw your name on the “contact us” list and I thought let me contact you directly.I would just like to say how amazed and grateful I am for the service provided by your company. On Monday morning I noticed my ex-wife’s garage was open as I drop the kids bags off after the weekend there. This is a regular occurrence and I usually just close the door and send an sms to check that all is okay. This time she did not respond to my messages and calls while I was sitting in traffic on the way to work. What really alarmed me was that the domestic was also not answering her phone either. Once getting to work I decided to return to check in on my ex-wife because I was worried that both her and the maid was not responding. I called a good friend of mine, David D’Agguir, to tell him I was on my way to the house and planning to enter the premises and if he did not hear from me he needs to do something. He said that he would meet me at the house.When he lived in the suburb he used to use your company, and he called your office and they dispatched one of your patrolman (Ryan I think) to our place. This was at 9 am to in Plattekloof 2. So by the time I got there, Dave and Ryan was there and fortunately everything was okay.I was amazed at the service level considering neither Dave nor myself are current clients. But I can assure you that when I move out of my rental and move permanently into a house and if it is in an area you service – you will be my service provider of choice.My contact was for two reasons, 1 to sing your praises and 2 is to ask for an invoice for the call out. Thank you for providing a phenomenal service.
May I take this opportunity to say THANK YOU to Pierre Gouws and his immediate staff for running the District Watch Group efficiently and effectively. I moved to Monte Vista in December 1999 and 3 weeks later in January 2000 I signed up with District Watch. I have been with you for 15 years plus and I am happy and proud to carry the banner for District Watch and say 'I had not one house break in, theft or robbery at my place'. Their presence was always visible and pleasing and it's not easy to write this letter of termination. District Watch always gave me and my family the security and comfort that our surroundings are safe and that they are as close to us as the panic button is from us.We felt safe in the house or when we were not at home, that our house and contents was secured. That sense of security and comfort was felt when we were at home simply sleeping, enjoying a social evening or when we were on holiday. That feeling was enjoyed for more than 15 years. Sadly we have to leave, and we will miss that feeling of security and comfort.Who knows – I might be back to renew my subscription. Like they say "better the devil you know than you don't know". W. J . GOLDING
To whom it may concern,I just want to thank Jaendre (? I don’t know correct spelling) for taking the call this morning and getting the response team to assist so quickly with our incident at home early this morning.Willem, Juan and Eddie thank you so much for assisting and solving the problem so quickly – I am much appreciative of you excellent service.District Watch can be proud to have you on the team and this is why you as a company has such an excellent record.We are proud to be your customers and also know in what difficult circumstances you guys operate and work, we pray for your safety all the time.As a token of appreciation I am leaving 4 kit-kat’s for the four of you at your office before 17h30 today.Kind regards.
Good afternoon.On behalf of the Monte Vista Neighbourhood Watch, we would like to thank the District Watch management, for allowing us to use your venue as meeting place for our members. I would also like to thank Gail, Jean, Hennie and Andries for their professional and friendly assistance in helping us to get things in order for the meeting. You guys are simply the best.All the best.Monte Vista Neighbourhood Watch
Theo and Agnus Heinrich
Dear, Pierre Gouws and your wonderful staff. We have sold our house after more than 40 years and unfortunately have to cancel our contract to end on 28th February 2015 as we will most probably be leaving the house at the end of February. We wish to thank you and your staff for the wonderful service you have given us since we joined you in October 1996. You have always made us feel safe and protected, and we wish you all a wonderfully happy, successful and safe future. We will recommend that the new owners contact you when they move in. Regards,Theo and Agnes Heinrich
Mrs Van Rensburg
Good Day, I just want to say a huge thank you to DW & Officer Andries Mouton. My aunt & 2 ladies from the UK came to visit me. On her way to Cape Town, her cell phone's battery died, they stopped Officer Mouton for directions to my house, he was so kind and friendly to escort them to my house. They are very impressed with your company & staff they said "wow!!! don't they want to open up a branch in the UK". Thank you once again for your help we really appreciate it. Regards, Mrs. Van Rensburg
Good Evening, I am a tennant in Burgunday Estate. I made a call on Friday night at around 11:10pm as I noticed 2 men walking into the dirt room in my complex that I reside in. the first District watch van arrived here within less than 2 minutes and went in courageously and caught the 2 trespassers. I would just like to acknowledge them (not sure who was on duty at that specific time) for arriving so promptly. Keep up the amazing work. You have great staff. I look forward to your response. Kind Regards, Ayesha
"We don't know how to thank you for the great service you guys give, never to much trouble, we are very sorry that you had to take the abuse from a neighbour this weekend when we had a faulty electric fence problem, we hope they never need you.Thank you for always going that extra mile regards. Mr and Mrs Jean Rhategan"
Mrs Van Der Merwe
Good morning,I would just like to thank your team of 3 different guys who helped me get into my house early this morning when I ran out of electricity and didn't have keys, only the garage remote. I unfortunately didn't get their names. They were very professional, friendly and helpful. Great service! Thank you very much. District Watch is by far the best, most efficient security company in Cape Town. Thank you to them for saving my new year, that got off to a bad start. Much appreciated.
Good day Pierre, I just want to thank you for the quick and excellent service we received when we inquired about armed response and monitoring. Gerrit Venter came to see us a few hours later and was most helpful and professional in detailing all the necessary information. We look forward to a long standing relationship with District Watch.
Once again District Watch has come to the rescue of another furry friend. After 3 nights of loudmeowing, we caught a sort of friendly but skittish & very hungry, young female ginger cat [clearlylost] I called DW & and they sent one of their WONDERFUL officers to fetch her from us.. (some animal rescue org's wouldnt even collect her, how sad) Thanks to the kind officer that just fetched thekitty from us, you guys are AWESOME! I hope her owner is found.
Wilma De Villiers
Dear All, Over the years we have always been impressed with the service rendered by District Watch and the professional way in which it was done.I need to say the following in Afrikaans – 20 November 2014 was 'n verskriklike dag in my en my kinders se lewens. Ek was so geskok toe ek op my man se liggaam afkom en nadat ek my buurman geroep het was my eerste reaksie om DISTRICT WATCH te kontak. Die mans wat daardie namiddag op diens was was baie ondersteunend en het empatie getoon. Hulle het soveel reelings uit my hande geneem en ek kon fokus op my kinders.Daarna het van die mans al 'n hele paar keer kom inloer om te kyk of alles in orde is. Hulle het my al 'n paar keer uitgenooi om enige tyd van die nag of dag te skakel, al wil ek net gesels.Dit is 'hartwarming' in hierdie tyd van my groot hartseer. Julle word betaal om 'n diens te lewer maar loop regtig die ekstra myl. Een van die mans het gese, "Mevrou, ons wil 'n verskil maak'. Julle maak beslis 'n verskil.Groete Wilma de Villiers
Good morning, I just wanted to thank two of your officers (unfortunately did not get their names) who came to our rescue yesterday morning around 4:30am. We were rudely awaken to someone in our backyard, believe me its not a nice feeling knowing you have an intruder(s) on your premises in Monte Vista. After calling the 10111 number and getting no joy, we called our local police and then District Watch, and I have to say the response from your officers were amazing. They were there in like no time. search the perimeter of our home and then obliged to circle our street as well. It's comforting and assuring to know we have such fantastic women and men who put their lives at risk of others at the drop of a hat. And that they are striving to keep our area safe from these bad elements.Thank you District Watch and a huge thank you to those two officers! Kind regards, Avril
A huge thank you for District Watch in Monte Vista, for your quick response and assistance today. I was in my back yard at the pool with my earphones in when an suspect man jumped my wall. If it wasn't for my dogs the guy would have got me. I ran inside and pushed my panic button for my now X response company, which up until now, almost 6 hours later did not respond and passed the emergency to you. Within 2 minutes District Watch responded and I was seen to with much care. I really appreciate what you did for me today and I will feel a lot safer now that we are moving over to your company.
Dear, District Watch. We would like to thank you for the wonderful service we have received since joining in May 2012 and we will be sure to sign up when we have purchased a new house. Keep up the excellent work!! Regards, Lauren Black
Dear Mark and district watch team, Our alarm was activated at approximately 5.00 am this morning and I would like to take this opportunity to thank you and your team for the quick telephone and vehicle response to my premises in Edgemead. Francois was quick on site and inspected the perimeter. His professionalism and helpfulness is much appreciated. We are thankful that this morning's activation was a false alarm and we feel very safe knowing that District watch is so reliable. Kind regardsJackie Bosman
Esther Jacobs Overbeeke
Hi There. Please also pass on my very positive feedback for my recent experiences with District Watch Officers. The officer that patrols our area carries out regular patrols, always checks if he feels something is amiss or there is a strange vehicle parked, and stops by regularly to make sure everything is ok if he knows I'm home alone. I really appreciate such tentative staff and feel very safe knowing I have caring & responsive officers close by. Many thanks, Esther Jacobs Overbeeke
Darrin and Mandy Scharffenorth
We will be emigrating to the USA as of 31 October 2014. We have been so very happy with the services of District Watch. You guys are amazing and have helped to make us feel very safe, knowing you were only a call away! Thank you so much! I will highly recommend your services to the new owners. Please let me know if there is anything else you need regarding this. Yours sincerely, Darrin and Mandy Scharffenorth
To whom it may concern, I would like to thank both Bryan and David for all their help and assistance as well as the control centre. I was mugged at gun point early hours of the morning at Olienhout Avenue in Plattekloof, along side Chelsea Parker. Bryan and David where first to arrive to assist us. I cannot thank Bryan enough for the quick response and assistance in retrieving some of our stolen property. He is an asset to the District Watch Group and to the community. He went the extra mile to come and check up on how we were doing/coping after the ordeal. I feel safer knowing that District Watch armed response patrols my neighbourhood. Keep up the exceptional service! Kind regards, Graeme Middleton
Van Heerdens family
Hallo daar, Ons wil net opregte dank betuig teenoor al julle personeel wat altyd so behulpsaam is enig tyd wat ons hulp nodig het. Die diens wat julle lewer is van uitstaande gehalte, doen so voort.Dis n riem onder die hart om julle bekende voertuie altyd op patrollie te sien, maak nie saak hoe vroeg of laat dit in die dag of nag is. Groot waardering. Die Van Heerdens
Dear District Watch-ers, I sadly have to cancel my contract with you, as I will be moving out of my present premises next week and leaving the country for an initial one-year contract. Having you as security provider has given me great peace of mind for many years, and I will definitely make use of your services again if I should ever have the opportunity. Wishing you all the best, Sandra Malan
Patrick and Ann Swanson
Dear William,Having given notice to our current service provider to terminate their services effective 31 October 2014, it was initially a bit of a surprise, but then understandable, that District Watch advised that you would transfer the alarm settings and take over the monitoring and response duties before 31 October 2014. And so it happened. I think it was on Thursday last that the settings were switched over and then there was some really great PR work when your staff began to visit to introduce themselves. My wife and I thought it was a really nice gesture. Now for the real service excellence event! On Saturday night a pot containing oil on our stove caught alight. I will not even attempt to convey all the thoughts which run through your mind at such a time suffice to say they included, remembering to unlock the security gates in case we were trapped inside by the fire, trying to work out how to put out a fire in a burning pot which already has a lid on it which had then ignited the extractor above the stove as well as the kitchen cupboards and not using water as the burning extractor was “live” and it had switched itself on due to the burning wires having shorted. And then of course there is the thick acrid smoke which chokes you. It was not a pleasant experience. In the middle of all of this we managed to remember the Fire button on the alarm panel and activated it. Having done this we then devoted our energies to extinguishing the fire and chose a wrong option, wet towels. While we managed to put out the fire and disconnect the electricity to the stove, the wet towel caused the burning oil to literally exploded and the fireball caught me on the face and hands. If I say that this was quick it was unbelievably quick. But then again so was the response from District Watch. Your first responder arrived at about the same time as I had extinguished the blaze and the assistance he and the others who subsequently rendered was nothing short of fantastic. They disconnected the entire electrical supply and called the Fire Brigade who also arrived to check things out. I was offered an ambulance and even Burn Shield dressings which I declined as I was able to take myself off to N1 City Casualty which I did. I am extremely lucky that my burns are not too severe and they will heal without and disfigurement. On returning from the hospital With me looking like the mummy from the movie Return of the Mummy, we stopped off at the Engen garage for a bite to eat (supper having been a bit cremated by that stage) and bumped into one of the gent who was the first on the scene earlier in the evening. When we left the garage we noticed that he had taken the trouble to follow us home without being asked.What more can I say. We are both grateful for the speedy reaction time, efficiency and real care shown to us by all of your staff. They do District Watch proud and are a true asset to your company. We consider ourselves fortunate to be one of your clients. What an introduction to a new service provider (and that even before the official take over date!). Many, many thanks to everyone involved. With the gift of hindsight we should at least have had a fire blanket in the kitchen area. Perhaps others could learn by our experience. It may perhaps be an idea for District Watch to punt the idea of all households having fire blankets available and they are not at all expensive. Many thanks again. Yours sincerely, Patrick and Anne Swanson
Geoff and Mary-Ann Nell
We are customers of District Watch at our home address in Panorama. In the early hours of Saturday 13th September we had an incident at our flat in Panorama.Our tenant had called their security company that monitor the complex as she was having problems with the neighbours, they came and left saying they can’t get involved in a domestic dispute.She phoned the police twice but they took 45 minutes to get there. I decided for her safety and security to ask if District Watch could help us till the police got there. District Watch did not have to get involved as they do not supply services to the complex, only us personally. Hennie and Jayden arrived and were very professional in their approach, luckily the police arrived just after them but we would like to thank them for their quick response, saving what could have turned into an ugly incident. We will be motivating District Watch as a supplier of security at our next trustee meeting in October. Please pass on our thanks to the two of them, we really do appreciate the good service. Geoff and Mary-Anne Nell
A word of thanks for the great help and service received last night when I fell ill. Please thank your three officers who came to my aid and were so concerned and kind. I was not well and I was not able to get their names. It is great to know that the service we receive from District Watch is so prompt and so professional. My sincere thanks. Kind Regards, Steve Hayward
To whom it may concern, I would like to thank the officers that were at my house last night at 2.00……I would also like to thank the first officer that was there that found my garage door open this morning and assisted me so nicely….all I can say I am so glad I changed from my current security company to District Watch…..I also want to say all your officers are very helpful and respectful guys… please pass on my message to all those officers for the quick response and also doing patrol in the evenings if it was not for that my garage may have been swept clean and maybe my car stolen and my neighbour’s car broken into….Again thank you for good service…..Kind regards. Irene Kriel
Thank you so much for alerting to us that our garage door was left open last night.. Keep up the GOOD WORK!
Hi Shane, Just want to say thanks for all the effort and assistance you gave last week.Really appreciate it. You made the move a joy. Kind regards.Ryan Wiborg
Hannelore, Maryke and Veronica
Goeiedag. Graag wil ons net weereens die geleentheid gebruik om ons opregte dank uit te spreek vir dié uitstekende diens wat julle almal by District Watch in Monte Vista lewer. Spesifiek wil ek julle noodkamer, Mnr Neville Ellis en die “armed response” Mnr Eddie Jones bedank dat hul nie net primêr seker maak dat ons veilig is nie, maar wel ook bystand verleen op ander gebiede, soos met die insident van gisteroggend, Sondag 20/07/2014. Wat werklik uitstaan en ‘n besigheid uniek maak in dié opsig van dié opregte bystand en meelewendheid van sy personeel. Wees asb. verseker dat wat District Watch alles doen / bydra om na sy kliënte om te sien gaan nie ongesiens by ons verby nie. Ons gebede is altyd ook met julle, en weereens dankie vir julle fantastiese diens / omgee wat julle lewer!!! Word opreg waardeer!!! Vriendelike groete, Hannelore, Maryke & Veronica
Pierre Van Vuuren
Dear District Group. We are new subscribers after a real traumatic experience last week. Your service thus far has been great, and you have done what possible to assist us. Tommy, Shane and Melinda was great is assisting with arranging our alarm installation. Winston and the technical team doing the installation extremely knowledgeable and professional installing Saturday. This in their own time!. Tonight, our bell rang and I when I went to open the door, I was surprized to have the armed responce officer on duty stop by, merely coming to introduce himself and welcoming us to District Watch and thay he will be around patrolling and keeping us safe. I was totally stunned and amazed. What a great personal touch! Thank you for the awesome experience thus far and please congratulate the officer on duty fot the great personal experience to come around and introduce himself. I unfortunately cannot recall his name but he was driving Romeo6. Really feel safe already! Pierre van Vuuren
Hellen and Shaun
Dear District Watch, Many thanks for your quick response this morning when we were woken by strange noises outside our house and then upon investigation saw an abandoned vehicle outside our house, facing the opposite direction of traffic with the keys in the ignition – the owner or driver of the vehicle not to be seen or found anywhere. You checked our premises immediately for anything out of the ordinary and helped to put us at ease. Let’s hope the police can figure this one out! Thank you for your hard work, day and night! Best Wishes, Hellen Winter and Shaun Petterson
Schalk van Zyl
Hi There, Yesterday I got a call from my son to say that my house was on fire and the next moment one of your officers was there with his fire extinguisher. He then brought the fire under control and also phoned the Fire Brigade. On my arrival after 10 minutes everything was extinguished. The place that burned had two full gas bottles and a 10L petrol tank in it and the tanks was already melting of the heat. All that I want to say is, was it not for this officer and 1 second later my complete house and maybe the house next to me would of burned to the ground. This officer in my eyes needs a medal for what he has done. Thanks again for all the help and keep up the good work. Very happy owner
Aan ALLE Personeel by District Watch, Hiermee wil ek net graag baie dankie sê vir jul wonderlike vinnige hulpvaardigheid met die heengaan van my man op 26 Mei – van Buitendagstraat Monte Vista. Dis ‘n baie gerustellende wete dat jul flink kan optree. Ek was so verras deur die bos blomme wat jul gestuur het – weet net dat ek dit opreg waardeer. Die Here stuur engele soos julle oor ons pad! Vriendelike groete, Wilna Swart
Thanks to our neighbour needing meds for her headache, at 3h23 she ‘noticed’ my daughters car been rolled out our driveway and called District Watch, within minutes you were at our home, to alert us to the fact that the car had been stolen and our home broken into, not only had they called the police, we were also told they had the exits ‘blocked‘ But urgently needed the car make, colour and registration number so in less than 30 minutes, the car (locked) was found in a side street (Grundle St ) all the other stolen items were also retrieved, my daughters handbag our flat screen, remotes and blanket! (I believe that they also recovered their window suction- cup holders and a very long screw driver. A word like THANK YOU pales in significance to what your team Bryan, Andries, Eddie and Dawie, did for me and my family in the early ours of this morning, without their organized team work, determination and caring, there would be a very different scenario in my home today.
Van Rensberg Family
Graag wil ons die staf van District Watch bedank vir die vinnige proffesionele optrede met die hulp van Mnr Van Rensburg se siekte, waar daar dringend n ambulans benodig was.Dit was as gevolg van julle flinke optrede dat die Dr ons vanoggend meegedeel het dat dit sy lewe gered het, dat hulle dadelik die nodige behandeling kon toepas.Weereens baie dankie. Ons kan nie ophou vir die mense vertel hoe fantasties julle is nie. Vriendelike Groete,Van Rensburg gesin
AT THIS TIME WE WANT TO THANK YOU FOR YOUR EXCELLENT SERVICE TO US FOR THEPAST 11 YEARS, SINCE WE MOVED HERE. WE WILL MISS YOUR HELPFUL, FRIENDLY AND COMPETENCY!! THANK YOU AGAIN THAT WE COULD SLEEP IN PEACE, KNOWING THAT YOU WERE ALWAYS JUST A FEW MINUTES AWAY. Sincerely yours, Gerald and Marie Wiffen.
De Wet Family
Dear District Watch, The day before yesterday my wife contacted your control room to inform you of suspicious foot prints we noticed in our back yard. This individual could only have accessed this part of the property by climbing over our wall for what ever his or her attentions were at that time. Although and luckily that was the extent of this specific incident, it was once again an eye opener as well as fairly disturbing to realise you cannot even feel safe and secure in your own home. My wife as wel as I, would also just like to thank all at District Watch for the great service. It was greatly appreciated that the extra effort was put in by your armed response patrol whom arrived very soon after my wife contacted the control room. Although this was not expected by her, she felt better that he came to just ensure all is in order. A service I can vouch for is not done by any of the other security providers. We have all heard and seen the increase of crime in the area over the years, that makes it a continuous battle for everyone, but as a client for many years with District Watch, it is easy to pass on a hart full thanks for the always politeness, professionalism, great service and loads of remarkable achievement to the entire team at District Watch.To all at District Watch, keep up the sometimes difficult but great service and thanks again.Yours sincerely, The de Wet family
Congratulations Pierre, William and colleagues on the 20th Birthday of District Watch. We have been customers since June 1996, almost 18 years, and have enjoyed peace of mind knowing that you are always available for emergencies or assistance and for keeping our neighbourhood safe. Thank you for an interesting newsletter containing the history of your organisation and what you do for the benefit of the community. Keep up the good work and may you continue to grow from strength to strength. Thank you all for your sterling efforts. Brian & Alice Karstel.
Hi, Whenever we call for whatever reason you respond within what feels like seconds! I am a young female, often driving alone and its so reassuring to see all the DW cars in the area.I hardly ever drive without spotting a few of you patrolling. So I would like to thank all the guys for making my tiny corner of the world that much better – you make me feel safe and protected. May God bless you all and always keep you safe!Much love and Respect, Natasja
Mrs B Schneigansz
I would like to thank the response officers for yesterday, guys you are great, thank you for always going the extra mile, I know we don't always say it but THANK YOU your dedication and hard work is noted by all. Mrs B Schneigansz
Another Big thanks to you guys at District Watch for apprehending the guy at the Engen Garage on Sunday…with my bike. Blue Trek Thanks for doing such a sterling job. More people should join you guys. Thanks…really grateful client.
Dear Melinde, Thank you for your invoice. And thank you for your great service in our area. My wife says that out of all the companies we have dealt with since our return from the UK you guys have been the best. Keep up the great work. Shawn
Wildre De Villiers
Hi, Just a word of thank you for the assistance from your Brian Butler at our home in Monte Vista. He stopped to help with the jump-start of my bakkie’s battery and really was very friendly and helpful. Much appreciated! Regards, Wildre De Villiers
I want to thank all the personnel at District Watch for keeping us safe over the past months. Every interaction with your teams in the control room or with the officers on patrol have been excellent, personal and professional. I hope that District Basset will be able to live up to the example set by District Watch. Kind regards,David Coomber
Hi Mark Horstman, My name is Mike Hammargren and reside in Proot Street. We would like to take the opportunity to thank you and Verna, for your prompt assistance with my dilemma. Assisting me to open my car at the hospital and getting it started once again, thanks. Once again you guys are there, at a press of a button, to assist us when in need and it makes us in Monte Vista feel at ease and safe.Thanks to all of you and keep safe.Kind regards, MIKE HAMMARGREN
Hello Pierre, I’ve just had a visit from one of your technical staff – Winston (2 Alarm)!!! Well what can I say??? It was a pleasure having him in my home! His workmanship, knowledge and most of all friendliness is amazing. He is definitely an asset to The District Group. Many thanks once again for the excellent service!!!! Regards, Eddie Erda
Good Morning, A huge word of thanks to your officers Marc, Bryan, John and PJ for their assistance early on Sunday morning, when I witnessed a taxi drive through a red robot on the Bosmansdam Bridge and collide with the vehicle in front of me. The officers were there before the passengers were even out of the overturned taxi. General first aid was given to the driver and two passengers, fortunately no-one was seriously hurt.They also assisted the gentleman whose vehicle was badly damaged. Thanks again for the quick response.Great to know you are there. Deborah
Hi! Just a short note to thank everyone that works for District Watch, you people are doing a great deed for everyone by keeping us as safe as possible. Keep up the good work! Nola from Hair by Nola.
Good day, I would like to express my admiration for the District Watch Response Officers involved in responding to the cash van heist on Friday in Monte Vista. It was an amazingly courageous act and I admire their determination and dedication. It is heartening and reassuring knowing that this is the caliber of officers that are protecting us 24 hours a day. Anyone who is still undecided about which Armed Response to choose need look no further than District Watch. Well done to all involved. Kind regards, Mark Richards.
Attention: Pierre & William, We wish to thank District Watch for their prompt response regarding the accident that occurred this past Saturday on the corner of Uys Krige Drive and Giel Basson. Bryan specifically supported the injured occupants in a composed, dignified and professional way. He went beyond his call of duty and is an asset to your organization and to our community. Many Thanks again, Keith Williams
Thank you for your company’s good work in our community, especially on Friday ,4 October, when they assisted me in a very sympathetic way when my husband passed away so suddenly. Please convey my appreciation to them. Thank you very much. Wenda Preuss
"I would like to express my deepest gratitude to Bryan and all the other District Watch employees. On Friday afternoon I had a fire in my bedroom when my TV caught alight. Once I had pressed the panic button and 'in no time at all' Bryan was there with a Fire Extinguisher and the fire was soon out. Thank you for the quick, efficient, 'nothing is too much', no fuss attitude in assisting me. He was also concerned about my health and smoke inhalation. This could not have been easy as I was just concerned that all my cats and dogs were safe. An unexpected call from Bryan on Saturday morning to ensure all was well goes to show the level of service to the public. I would also like to take this opportunity to thank the Fire Department for their quick response and assistance in ensuring all was safe and I was well. (It would be appreciated if you could forward this e-mail to them). Once again, my gratitude and thanks."
Coenraad and Michel
Johan, Baie, baie dankie vir jou persoonlike hulp en ondersteuning ten tye van die onlangse inbraak en voortspruitende opgradering van ons sekuriteitstelsel. Dra asseblief ook my dank oor aan die manne van District Watch vir hulle vinnige reaksie en proffesionele optrede. Ons beveel graag julle Dienste, sonder voorbehoud aan. Coenraad & Michel Groenewald. De Tyger Kwikspar
Dear Verena, Please be so kind as to convey my gratitude to everyone concerned for the extra patrolling of our home this past weekend. My boys mentioned how often they saw District Watch around and it made me much happier as a mom knowing you guys were there. Many, many thanks. Sue-ann Redelinghuys
Tommy Van Rhyn
A letter from Management: Gone are the days when the image of a security guard or an armed response officer or a policeman was a person sitting in a vehicle under a tree eating fish and chips or sleeping. In today's world there is danger or death waiting for any officer when he is called upon to do his duty. Some people are quick to criticize, yet when they are in trouble they rely on those very same people that they criticized to be 100% loyal to them, and trust me they are, even when a panic button is pressed accidentally or for a laugh at a barbecue with friends or anything that may seem trivial at the time they are called out. We at District Bassett and the Bassett Group have had phenomenal successes due to diligence and professionalism shown by our guards and officers and the exceptional teamwork of everybody in the group. Let us take note of the minor mistakes made but keep our focus on the big picture, the value to our customers and society and the service that you are delivering. It is a privilege to be a member and part of such a dedicated team. My family and I can sleep peacefully knowing that you are out there. Regards, Tommy van Rhyn
Hi there! Just wanted to compliment Andries. He responded to my call today….I was locked between the front door and the security gate. He was super willing & jumped over a spiked wall to get me into the house. So I just wanted to give credit where credit is due! Thanks again. Regards, Carmen Rowe.
Liewe District Watch, Mark. Ons as gesin will net graag baie dankie se vir die moeite wat jy gedoen het om ons worshond, Choppie, in die Boulevard te vang en Panorama vee arts toe te vat. Ons was baie bly verlig om hom te vind en ons hoop regtig nie ons hoef ooit weer vir hom te soek nie. Hier is net n klein "token of appreciation" van ons gesin af, weereens baie dankie.
Mr Vos > Traffic fines, cameras & updates in Western Cape1 hour ago near Cape Town · 3 black males tried to break into our place at 2:15am this morning. Rankin Way, Edgemead. Not long after we were informed that they broke into a house one street back. These guys were not concerned that they saw me through the window, the merely jumped back over the wall, discussing and then walked away. Police and District Watch were brilliant! We phoned them and before we put the phone down they were outside our place!
Hi Pierre.I would just like to thank your team for the quick response time in getting to our house and making my family feel safe when we called in as we had a burglar jump our back wall on Monday night in Monte Vista. They always make sure they check every possible situation out so that we can go back to sleep knowing they have it covered. Good to know if we have trouble your Team is just around the corner and keeping the area safe.
Hi Melinda. My husband, Miguel, & I would like to thank District Watch was always providing us with such excellent service. We would especially like to extend a special thank you to Dean who, while patrolling on Wednesday morning, picked up our dog in Sienna Drive in Burgundy Estate after the builders had let her out of our premises by accident. Fortunately he recognised her as he was called out on Tuesday morning when our alarm went off once again as a result of the builders. Thank you Dean for looking after our baby and bringing her home safely! We look forward to many years of a positively valuable relationship with District Watch!
Dear District Watch Team. Just want to send you a “long overdue” note of appreciation and thanks for the phenomenal service and care you provide us. When my dog went missing last month, in my panic, I called you and you immediately let your patrol cars know to keep a lookout, in fact you even called me back to get some extra information. (That told me you DO care.) Also one of your patrol cars…gosh forgive me, can’t remember his name, stopped outside and rang my doorbell to inform me I had left my roller gate open. For all the times I ring you for an escort, when we come home after dark, for myself and the boys. The “plenty” times we unintentionally set our home alarm off (apologies) and still receive your call… so to the whole team, thank you for all these services, we are truly grateful. Many thanks for your professional and friendly service. Keep it up. We would choose no other armed response company. May God bless and protect you all.
Hallo Melinde. Ek is terug van my kort wegbreek en sal dit baie waardeer as u almal wat gedurende my afwesigheid spesiale aandag aan my woning verleen het, hartlik namens my sal bedank. Ek wil ook die amptenaar (ek het ongelukkig sy naam vergeet) wat my kom help het die aand van 6 Februarie 2013 toe ek myself per ongeluk in my braaikamer toegesluit het, weer eens bedank vir sy spoedige reaksie. (U sal seker op rekord hê wie op daardie aand my gehelp het?) Bogenoemde word alles baie opreg waardeer. Vriendelike groete
Mr Van Zyl
Hi Coenraad. Ek wil jou graag gelukwens met die puik diens wat ek van District Watch ontvang het. Ek verstaan nou hoekom District Watch so hoog aangeskryf word in die Panorama omgewing. Jou verduideliking rondom die “kwotasie” aspekte was baie insiggewend en baie duidelik. Jou passie vir jou werk was baie duidelik sigbaar. Doen so voort!! Die installeering van die alarm stelsel op Woensdag, 30 Januarie 2013, was n aangename ondervinding en is met baie kundigheid en netheid uitgevoer. Die uitstaand bedrag is gister elektronies oorbtaal. Baie geluk aan District Watch. Ek sal julle enige dag aanbeveel.
A very big Thank you to all concerned for looking after our house while we were away, much appreciated!
Many thanks for all the wonderful assistance during the year, especially when my alarm was triggered when I was alone in the house and the comfort and support I received. All the staff at District Watch are so helpful, professional, patient (especially when one of us accidentally triggers the alarm) and most of all, always being so speedy to provide an awesome service! Just want everyone to know that we truly appreciate it! Wishing everyone a peaceful and Blessed Christmas and a stunning 2013!
Hi Team. I found myself browsing around your website this afternoon reading all of the previous reports of break-ins and arrests etc. Thankfully, I have never needed to use District Watch for anything serious, but every time I’ve mistakenly tripped my alarm, or when my power has cut out, or when I go away on holiday, your team has responded with impeccable service. So much so that I feel so bad every time I take up their time with my mistakes. For that I thank you!Kind Regards
My husband and I would like to thank the staff at District Watch for their prompt and efficient assistance on Sunday 21 October 2012.On Sunday night at about 22h30 we put a call through to your control room and Gerrit immediately assisted us and within minutes Officer Butler and Supervisor Smith were at our home, they immediately put out the necessary calls to find the person that was sending my husband very disturbing text message. The police were called and your guys advised us every step of the way what to do and how to handle the situation, they then organized security guards to be delivered to our home and my parents home. Supervisor Smith then escorted myself and my children to my parents home in Bothasig and stayed with us until the guard arrived. Officer Eva stayed with my husband as the situation played out and didn’t leave until the guard arrived at our house in Welgelegen. All the time liaising with your control room, staying with us for more than 3hours and going the extra mile. Also the next evening checking up that we were all okay and stopping by to follow up on the situation. My husband and I would like to thank everyone who was involved in helping and protecting us on Sunday. We feel that both Wayne and Mark went above and beyond our expectations and we really appreciate all they did for our children and us.
Hi All. Thank you very much for your rapid and professional response when our alarm was accidentally activated on the night of Thursday 18 October 2012. Although there was some misunderstanding and a little uncertainty, we were impressed with the way the situation was handled and I would like to pass on our congratulations to those of your team who were involved. Keep up the good work. Fondest regards
Hi Mark.A little more than an hour ago they stole my brass house number. I immediately called your control centre. I thought I'd drive through the next street to see if they were perhaps still at work somewhere else. The reaction time and response from your armed response team in the area was fantastic. It was also very clear that there is good open and strong team work between them and SAPS on duty, which is encouraging. It is comforting to know that this type of service is available when one picks up the phone. Please convey my thanks to all involved.
I would like to extend a belated thank you for assisting my mother this past Friday when her car broke down. She was in De Tyger, someone sent a vehicle there and they helped her jumpstart her car. I really appreciate it, I was at work and could not come to help her myself and she would have been stuck for quite a while if you had not responded to our peril. Thanks again and may you have a blessed day.
To District Watch Management.Thank you ALL for the kind and friendly service given at all times. To Mark Horstman for your ongoing support towards PWP Watch and for supporting us at all meetings and with patrols.The team are extremely proud to be part of District Watch and of their profile cards. To the Technical and admin team who have done quite a bit of work at our home – all is good and thank you. Mark Smith when you found Harry walking home from Panorama Hospital the early hours of the morning on the 17th August 2012 must have looked like something out of the movies, seeing Harry in his PJ's and gown strolling down the Road. Gerrit's comment – when he phoned to check was "Mrs Norman is all OK" made me smile. That was very dangerous. We appreciate your concern and quick thinking, it was very special of you. Gerrit thank you for the excellent service you provide, you never fail to follow up and check if all is well with us or the PWP Neighbourhood Watch. You are so professional, confident and calm at all times. A star employee. When I'm out at Burgundy Estate walking the dogs District Watch is never far, I feel so safe knowing that you are somewhere nearby. To each and every security guard making that difference it never goes unnoticed.Keep up the excellent work!
Dear Management & Staff,We were away over this long weekend and notified your offices last Thursday that our son’s girlfriend would look after our house while we were away. She was more than a little nervous after the recent armed robberies and was so relieved when your patrol vehicle made a routine check one night. She also drove back here after a braai with her dad on Monday night and I arranged with your patrol dispatch to have a response officer meet her when she arrived home. He was waiting for her when she arrived, walked her in and made a thorough check and then waited in the vehicle for a while to ensure everything was safe and secure.We are so grateful for the exceptional service you provide. Knowing your staff I have no doubt they would say we are only doing our jobs but truth be told you are doing them outstandingly well with courtesy, integrity and complete professionalism. This is evident from the entire District Watch Team, from Management to the Admin staff, the courageous Response Officers and the Technical boffins. I know that even with the horrible home invasions lately, residents who have been wise enough to join District Watch certainly sleep easier.Thank you so much and be safe.
I would like to thank District Watch for monitoring my home in Monte Vista. For the last couple of days there has been a car outside my house as they are busy building cupboards for me. Yesterday the front door bell went and one of your guys was there to ask if everything was alright. The people doing the cupboards realized that they had switched the power off and were surprised to see your guys, but at the same time very impressed with their response. I would like to say to District Watch that you guys must keep up the good work that you do, especially in the times that we are living in. Many thanks once again.
Dear District Watch. This morning my wife accidently triggered the panic button in our house that resulted in District watch responding to the call. The first officer to arrive on the scene was Brian who went through the normal protocol to assess if all was secure. At about the same time, my daughter called to say that her car had stopped along the road and that she could not get it started again.After concluding his response call, Brian got to hear of my daughters vehicle predicament and offered to assist me in attending to this matter. He accompanied me to the site where she was stranded and hooked up the her vehicle to mine and then escorted us back home. It was really great to have him to assist me in that way and I really appreciate the support he gave me.Regards
Today my son had gone for a run and realized he was being followed and so ran to Kemtique pharmacy who kindly furnished him with District Watch's phone number and he was thus able to contact them. District Watch (regretfully I am unable to name the security officer who responded to the call) took down all the details of the situation and gave my son a lift to his house. I would like to take the opportunity to thank District Watch for all their hard work in keeping us safe! It is very much appreciated!Thanking you
Mr John A
Hi Pierre.On 13 Sep 2012, I arrive home at about 13h00, to find a slip of paper on the window of my wife’s car. It was to indicate that she had left her lights on and offering her the service of a jump-start if needed. I was left speechless by this gesture as we are not even clients of District Watch! The officer who filled in the slip also wrote it with such a nice, neat and legible handwriting which made it even more pleasant to receive. I have carried this slip in my wallet ever since receiving it, and shown it to many people, who were all equally impressed. I intend to post it on my Facebook page in due course, to promote your company and the officer involved. This action was BEYOND THE CALL OF DUTY! I am a resident of Burgundy Estate, and operate a Airline Crew Shuttle service. This involves me leaving home most mornings between 03h15 and 04h30. Daily and without fail, while driving out of the estate, I come across one of your vehicles patrolling the area (and I am not referring to ‘sitting under a tree’, but actually driving around). This is very re-assuring, especially considering that my family is still at home alone at that time. Besides this I wish to also compliment the management of District Watch on the cleanliness and excellent condition of your vehicles – refreshing to see ‘security’ vehicles with all 4 hubcaps/wheel rims matching!! The politeness, professional conduct and appearance of your officers is also something to be admired. I recently witnessed an officer opening the car door for an elderly lady at the Total Garage in Richwood – didn’t take note of reg. no. or his name, but the most obvious detail was that he was a District Watch officer doing his employer proud!Not to detract from the purpose of this email, please give GIDEON a huge ‘PAT ON THE BACK’ from us – He really deserves it!Be proud of your team and pat yourself on the back also for managing such a great team of GENTLEMEN!Regards
Hey there! I just want to say that your alarm service is ABSOLUTELY outstanding! My alarm went off last night, Rob wasn't home, with 10 minutes they were there, came inside, checked everything out for me! Never felt so secure! I didn't get their names but they really did a fantastic job! So quick on the response, great to know we have a great service! :)Just wanted to tell you, thanks again! Keep well,
We just wish to thank you for your regular patrolling whilst we were on leave. Our neighbors informed us that you were there on a regular basis! It is so nice to be able to go away on holiday and have peace of mind that our armed response company is so on the ball!!! We really appreciate the good work that you do in the area. Once again a VERY BIG THANK YOU to all concerned.
Mr De Kock
Hi Coenraad, Hoop dit gaan goed, ons is net so impressed met jou as verkoopsman. Ek is bly jy pas nie sterotiepiese sales ou nie. Jy het als gelewer wat jy belowe het.
Mr De Kock
I am not generally generous with complimenting emails but, I am very impressed with the team that installed our alarm system today. A job well done Winston, Leon and Emile..keep up the good work guys!!
Just a heartfelt thank you to the response officer who assisted me after the burglary at my home early Sunday morning. He was patient, efficient and caring; and stayed with me until my brother arrived to wait with me for the people who would replace the window pane. Thank you for making a horrible situation more bearable! Always in appreciation of your excellent service!
A 7 week old baby, mom with a mushy brain and a car seat, this together = potential disaster!I was on my way out & was trying to get my baby and car seat in the car.. I put my phone, bag etc in the car then put the car keys on the seat so I could buckle in the car seat.. I then naturally went to lock the door and BANG! as it closed I realized I had just done what I think every mom fears doing, I had locked my poor girl in the car with the keys, my phone, everything in it! My first instinct was to bash in the window but my girl was luckily asleep & didn't know what I had done, so it was just me in a flat panic! Thank heavens for friendly neighbors and their clever idea to call District Watch. My neighbor explained the situation and DW were at my house within minutes! The car is an old Mazda 323 and the DW guys said it might be really difficult to unlock the car as it's old style locks but they said they would try their best first before the alternative option of breaking a window!Well we all watched on as they calmly worked on getting the lock up and with super patience & determination they somehow did it!! Don't know how they did it, but they did!!A huge sigh of relief, a few more tears from me and a big hug for my new heroes and they were off on the road again..We are SO lucky to have such wonderful men looking after us, every situation is dealt with and with a smile, it is just so comforting to know you're all just a phone call away!! In my state of shock I didn't even get the two guys names that helped me break into my car today, but they know who they are and I just want to say a massive.Thank You to them!
Dear Ben & Sias. Just a word of thanks…your service was impressive. From the time that District Watch alerted you that we required a patrolman, you immediately got in touch with me and by 3.00 pm I had confirmation that a guard would be posted on site that evening. You arrived with the patrolman well before the agreed starting time. After you had a look around the premises you briefed Patrick thoroughly on where and how he should do the patrol and that night his presence foiled our 4th burglary attempt in 3 weeks! After 3 burglaries we were very jittery about going to bed at night not knowing when the burglars might strike again. Having Patrick patrolling gave us peace of mind and the necessary protection. He was punctual, polite, diligent and did his patrols in some of the wettest, coldest weather we’ve had in the Cape! Thank you once again for your outstanding service. I would be more than happy to recommend your organisation to anyone requiring patrol security services.
I would like to thank Hennie Smith for his constant excellent service. Since joining ****** Hennie has always gone the extra mile in making us feel safe and updating us regularly on how to prevent crime and to stay safe. Making regular patrols and always being first on site when a panic or alarm went off, we have come to know him very well. My father had an armed robbery / attempted high jack in 2002. At that stage they used ****** services. The primary reason my parents decided to leave ****** and join District Watch is due to Hennie joining District watch. I am moving into a new home end of August, and one of the factors in deciding on this property is that District watch and especially Hennie will occasionally be patrolling there. I don’t know how many times Hennie has stopped to tell me, my car window is open or unlocked or even that the garage door is open, we need to close it. Every time we appreciate it dearly. He is truly an inspiration with regards to pride in his job and an ambassador for District watch. Please thank him on my behalf and on behalf of my parents who value the great service Hennie Smith has delivered to us over the past years!
Dear Mr Gouws.I would like to thank District Watch with their quick response, in particular Paul on the Radio and Brian who came out to assist me with an emergency with my Mom, who fell and I could not pick her up. Brian handled the stress situation very well and professional. A special word of thanks to both of them. It means a lot to know that District Watch team is only a call away in an emergency. Thank you
I would like, on behalf of the agents who were on show yesterday at Buitendag Street, to thank District Watch for the excellent service. Your security team visited the agents, introduced themselves and patrolled as promised. Thanks very much for this, it is greatly appreciated.
Mr De Wit
I would like to extend my thank you to your response officer who attended to my property early hours of the morning when my mother fell critically ill. We are not a member of your company but this kind, helpful and concern manner when he came to site to see if he could assist in any way possible. Not many would even bother to stop. Once again many thanks for his kind concern.
I just want to commend your staff on the response team as I had an incident while looking after my brothers house this weekend. They were there immediately (even before I got home), they made sure that everything was safe before I went into the house and even went the extra mile in giving me contact numbers for their call room if I felt unsafe coming home after dark. Both gentlemen were friendly and very professional and ever so helpful. I really am impressed and will recommend your services to anyone looking for a professional alarm response company.
A huge thank you to Paul and Hennie and Dean. We have just moved into Monte Vista from Pinelands and Saturday Dean came out as he said you guys had a power failure signal, so I gave him my number for someone to contact me, as the alarm is still on my seller's name. You called me this morning for Tommy to come and see me, which was perfect service. Then this morning while my daughter was inside, she heard someone tugging at the garage door, I phoned District Watch and in two minutes my daughter phoned me to say Hennie had arrived and ran around the corner, got the guys and brought them back and started yelling at them. I am so grateful for District Watch, as when I was in Pinelands I never got such good service. I am not even signed up with you guys yet, this makes it all the better to join. Keep up the excellent work !!!!!!!
Dear Pierre.A special thank you to Vernon for his excellent service delivered when our hard drive "shut down" before the long weekend. Vernon quoted and installed a new hard drive for our monitor within 24 hours. Please extend our thanks to the two gentlemen who assisted him. Much appreciated.
District Watch and SAPS Bothasig teamwork. At approximately 03H02 am District Watch Central alerted constable King and constable Williams of a possible house breaking in progress. The owners of the house said that they heard footsteps on the roof. We arrived at approximately 03H04 am. This incident should be an example of how security companies and the police can work as a team to combat crime. Special thanks must be given to the District Watch team working that night shift. Without them, the arrest would not have been possible I think.
Dear all at District Watch. I would like to express my sincere gratitude and thanks for your excellent service over the last 10 days. I was away in Joburg and requested District Watch to check in on my home and be aware of the fact that I was away. My wife said that your service was excellent. She visibly noticed your vehicles around the home and she said you were available whenever she may have had need. I really appreciate this – thank you so much.
Mrs Janse Van Vuuren
I just want to take this opportunity to say a huge heart felt thank you to the guys on the armed response team. They have all been exceptional. Officer Hennie, Officer Conrad, Officer Louis and Officer Brian as well as the rest of the team have made me feel extremely well protected and have gone out of their way to reassure me when I was feeling anxious. After having been attacked in my home last year, I have been terrified being alone at home but knowing that District Watch was only a quick call away (with unbelievably fast response times!), I could rest easy. I cant sing their praises enough and highly recommend them to everyone I know at every opportunity. It's a great relieve knowing that I can call on your assistance for almost anything. Many thanks.
Mrs Van Schoor
Liewe Andries en Hennie. Baie dankie dat julle vanoggend my lewe gered het. Ek sal julle ewig dankbaar wees. Julle het tot die uiterste gegaan om my te red, sommer n gat in die muurpaneel gekap om my nogal aan my stert uit te trek. Ek bewonder julle uithou vermoe, julle gooi nie tou op nie en hou aan tot julle jul doel bereik het. Nagmaals baie baie dankie! Julle bewonderaar en dankbare kat.
I wish to thank you for the help on Tuesday 20/03/2012. A special thanks to Brian. We are very impressed with your service. Brian, my sister in law is doing much better, thanks again for popping around later to hear how she was doing. Job well done, keep it up.
We want to use this opportunity to thank DISTRICT WATCH for their sterling service and support throughout our stay in Monte Vista (since 1988). We have had the honour to see DISTRICT WATCH start up way back with William and Pierre doing patrols in a time when not many people really believed that this type of community service would one day become an absolute necessity. Their persistence and endurance, through probably very trying early days, have proved them to have foresight way beyond the average person. The high standard of service that we have been witnessing from all the DISTRICT WATCH staff members has, to my mind, added to the value of the area that we have lived in since 1988. The loyalty and pride (towards their employer) with which your patrol personnel serve, further illustrates the success of your company. Being an owner of a company myself, I truly admire and envy the core-health of DISTRICT WATCH. We are re-locating to Paarl and will surely miss the standard of safety to which you have spoilt us. Thank you and may God bless DISTRICT WATCH.
Good day all.I would like to extend my thanks and appreciation to your staff for arriving swiftly to Mrs Blakeley’s help when she collapsed due to a medical problem. This occurred past Sunday evening and past Tuesday morning . Your service was excellent and outstanding especially to the ambulance unit. Give thanks to all.Regards
Hi District WatchOns wil net baie dankie sê dat julle verlede week en Dinsdag so vinnig gereageer het toe ons ‘n problem gehad het met die persoon wat ons huis betree het en ons beursies gesteel het. Baie, baie dankie dat julle ons gehelp het – ons besef ons was baie, baie gelukkig! Weereens dankie, dit word baie waardeer!
Alderman J. Vos
I hereby place on record my sincere thanks and appreciation to you for your superb alarm and monitoring system installed at my new residence. The professionalism and dedication displayed by your staff members in the course of their visits to my premises, as well as throughout the installation of the systems, are remarkable, outstanding, and extraordinary. These are precisely the characteristics which set District Watch apart from any other private security company in the industry. I am very honoured to be associated with you and the District Group. I am prepared to make this statement public because I believe that District Watch is the only option when it comes to both peace of mind and security. Once again thank you for your services.
Baie dankie vir u kennisgewing i.s. jaarlikse verhoging van subskripsiegelde.Die bedrag van R175.00 per maand, is in orde met my.Dankie vir u getroue bystand. Voorspoed met u werk.
On Valentine's Day, my daughter and I arrived home. Our outside gate was partially open. We didn't see anything out of place and then entered our home. When we got in I saw my necklace in the passage and I surmised we had a break-in. I pressed the panic button before exiting our home and waited for District Watch outside. This is a very big thank you to the two gentlemen who arrived within seconds of me pressing the panic button. They were so efficient when checking the property, and so sympathetic once we confirmed that we did in fact have a break in. I was so upset I didn't even ask for their names. Once again a big thank you – good to know that we have help so close at hand, and thank you for protecting us on a day that is usually meant to be spent with loved ones. My husband and I, pray for your constant protection in the dangerous jobs you perform.
On the weekend I had a small incident. One of your guys responded and was there within less than 2 min. Hell of a nice guy. I was of course stressing as I was leaving for JHB on the Monday till Wednesday and having this happened just before I left was not a great thing. But your guys vigilant response on Saturday & today is making me feel a lot better. I know I’m getting looked after “special”…. My wife is still a stress ball, but I must say I feel they are in safe hands!Please let the guys know I say a HUGE thanks.
Dear Pierre, William and colleagues.Congratulations on the launch of your new website. It is well constructed, user-friendly and very informative. My wife and I will be viewing it on a regular basis. I have also registered for the receipt of important information.Thank you for all that you do for your customers and for keeping our neighborhood safe.Regards and best wishes
Ons wil net graag noem dat ons altyd beïndruk met julle dienste is wat julle gereeld aan ons lewer. Baie dankie daarvoor dat ons altyd veilig kan voel al is ons ook weg van die huis.Wat ons egter baie beïndruk het oor die Kerstyd, waarvoor ons baie dankbaar voor is, is die feit dat ons wel in ons aansoek gesê het dat ‘n sekere persoon in ons huis sou bly terwyl ons weg is met vakansie, en dat die sekuriteit wel moet voortgaan. Ons het die person se naam in ons aansoek genoem, maar wat ons werklik veilig laat voel het met ons sekuriteit, is dat die persoon wat die buurt gekontroleer het, die moeite gedoen het om uit te vind of die persoon wat in die huis was, dié naam was wat op ons aansoek verskyn het. Wow! Dit was fantasties – dit wys ons dat julle nie net glo wat ons op die aansoek sit nie, maar julle maak seker dat dit reg is. My seun, wat die huis bewoon het was net so beÏndruk dat julle hom genader het. Ons voel ons sekuriteit is op sy beste en ons waardeer wat julle vir ons doen.Dankie dat julle ook gereeld die karavaan inspekteer as ons nie daarmee weggaan nie.Weereens baie dankie! Bou op julle goeie naam.By voorbaat dank
Dear District Watch.Thank you once again for the exceptional service that you provided this past December. We would especially like to thank the response officers that stopped by at the market on a regular basis and also those that made the effort to stand down outside the venue at night while we were getting ready to lock up. The talk made by William and Mark to our staff during their training session was also very much appreciated.As always, you worked together as an efficient team – from installation of equipment and communication with the control room to the prompt response of your officers. Your effort in ensuring the safety of our staff, customers, and exhibitors was noticed by all. A number of exhibitors and the public also made comments regarding how impressed they were with your visibility during the market. Wishing you all the best for 2012.Kind Regards
Baie dankie vir die uithaal van ons pos terwyl ons met vakansie was! Dit is gerustellend as 'n mens weg is van jou huis om te weet dat District Watch vir alles sorg en 'n ogie oor die huis hou!Groete
On behalf of my wife, family we wish you all at District Watch a Blessed and Safe Christmas and New Year. We thank you for being there for us. Greetings
Dear Pierre and William I really do not have the vocabulary to thank you for the wonderful way in which you treated me on Wednesday morning. I felt like the king himself. Of course I was a bit nervous not knowing where I was going, but in the end it was such a great surprise!! What a lovely breakfast in such a special venue!! You really spoilt me!!Both of you have always been close to my heart and I have the greatest respect and appreciation for what you have achieved with your company. All the members of District Watch have been very kind and generous to us at all times. I am so glad that I can still be associated with you at my new home. Words really fail me when I need to thank you for your wonderful co-operation throughout the years that I have been at Monte Vista Primary. Be sure of my highest appreciation at all times. You are true gems!Obviously my departure from the school is not very pleasant. There are so many fond memories that I leave behind. Thank you that you have also been part of my departure – it does mean a lot to me.I pray that God will bless you, your staff and all your endeavours. May you prosper and grow in the years to come and go from strength to strength. Thanks a million for all your love and kindness!God bless!LAERSKOOL MONTE VISTA PRIMARY SCHOOLHUISINGLAAN/AVENUEMONTE VISTA 7460
BAIE DANKIE, District Watch!!!!Hiermee wil ek graag baie dankie sê aan een van u personeellede, Andries, wat my vandag bygestaan het toe my motor op die N1 onklaar geraak het. Andries het uiters professionele diens gelewer en was voortdurend baie hoflik en vriendelik. U maatskappy kan baie trots wees op so 'n werknemer.
Hiermee wil ons net baie, baie dankie sê dat julle so mooi na ons dogters omgesien het toe ons vir die week weg was. Hulle sê dat julle baie ekstra moeite gedoen het om te verseker dat hulle okay is en dat niks te veel moeite was nie. Spesiale dank aan die manne wat gereeld by die huis gestop het om te verseker dat alles in orde is.Woorde kan nooit sê hoeveel ons julle waardeer nie.
Dear District Watch Team.This is just a short note to say a BIG THANKS and expressed my heartfelt gratitude for your help on the morning of 1 December 2011 when my son, Ethan, fell of his bicycle in Serrurier Avenue. Ethan did in fact broke his wrist and is in a cast till 15 January 2012.You guys were superb in supporting us at the scene and your caring attitude is highly commended.Thanks again! May you all have a blessed festive season and best regards for 2012!Kind Regards.
LT COL Jacobs
BOTHASIG SAPS1. Firstly I would like to thank the following security companies that attended theWorksession namely: 1. Alexa2. Chubb3. District Watch4. Vikela Out of 16 Security Companies that were invited 2. It is clear that abovementioned security companies are dedicated in fighting crime andwant to be in partnership with SAPS. 3. It is also clear that for the abovementioned security companies is just not about commercialgain, but their loyalty to protect their clients. 4. Another meeting with all role-players will be held and the date, time and venue will becommunicated to them. Kind regardsLT COL PL JACOBSStation Commander : Bothasig SAPS
Hi there.Just want to say thanks so much to all you guys, Allie was away again and last night at about eleven I heard something in my backyard. Our tenant called me to tell me he heard something as well, I called and it was like a minute and Hennie and Louis arrived, checking inside out.Great service!
Dear Gawie.Just a short note to thank you, Pierre and District Watch for kindly supplying and installing an alarm system at our Sector Communications Office and Edgemead Neighbourhood Watch Office today. We really appreciate your continued support.Kind Regards Ian CormackChairman: Edgemead Neighbourhood Watch
Hi Mark Long time no see, hope you are well.From my side i just want to say you and your team are great. Always willing and available when assistance is needed not only for ENW but for SAPS as well.Thank you so much.Regards
A very big THANKS to Bryan for changing my car's tyre yesterday.A flat is something I always dread, as there is NO way I can do the job myself. A second thanks is a year late in being sent. My garage was left standing open and at about 2 am one of your guys noticed it.Can you imagine his amusement, when a VERY large lady in a VERY short nightdress said thanks, and went and closed the door! Many thanks,
Dear District Watch, Thank you to your response officers for coming to our assistance on Saturday when my husband had fallen onto a low glass-top table and was now stuck in the frame and I did not know how to get him out without him or both of us being cut by the broken glass. Your help has been very much appreciated. Best regards
Good Day, I hereby wish to thank all involved with the excellent service I received from District Watch when there was a fault on my alarm system Especially the technical guys, they where very efficient in finding the fault and polite. Regards
A great big THANK YOU to Dean and Mark who came to our rescue this morning. My car’s battery was flat – they helped to jump start it then escorted me to my boys’ schools to ensure my car would start again after dropping them. Service beyond expectations!! J Kind Regards,
Hi, District Watch. We spoke last night with our neighbour. She told us how faithfully your response staff drove past our house, removed the weekly flyers, and kept an eye on the property while my wife and I were in the USA for 12 months. She even said she felt safer with the attention you gave our house. My wife and I want to express our sincere thanks to all at District Watch for your professionalism and care. May God bless you for blessing us. I am not certain if I have ever sent you the most recent version of our neighborhood contacts list. It might be of some help in difficult situations. Gratefully yours
Dear Mr Veschoor and staff.As the song goes – "The carnival is over……" At last we can endeavour to get our lives back on track.However, i would hereby wish to express my heartfelt thanks to you and all your officers for unselfishly giving of your time and energy to make our carnival a success once again. i have mentioned it a million times in the past and would like to repeat it once again. It is impossible for the school to run this carnival without your assistance and support. In fact, i would not even attempt to stage the carnival without your assistance and support. In fact i would not even attempt to stage the carnival without the presence of District Watch!! It is simply impossible.May I kindly request that you will convey our gratitude to all involved. You did a extremely good job and we trust that you will be richly blessed Kind regards
Dr ED Abrahamse
Morning, This is just to say thank you to Bryan and District Watch for their assistance/supervision late last night. Please if you could thank him on our behalf. Charné. Dr ED Abrahamse
Dear Mark,Further to our chat this afternoon, I would again wish to let you know how much I appreciated one your security officer's ringing our doorbell, and advising us last night that one of our garage doors had been unintentionally left open at my home in the suburb of Kleinbosch. This was around 20.45.I have got myself into the habit of checking these things before going to bed, but of course anything could happen when we least expect it! Please convey our thanks and appreciation to the officer concerned from my wife and I.Best regards,